Privacy Policy
Effective Date: 7 July 2026
South Yorkshire Knee Clinic (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website or contact us.
Contact Details
South Yorkshire Knee Clinic
Website: https://southyorkshirekneeclinic.com/
Telephone: 07568 285754
Email: contact@southyorkshirekneeclinic.com
If you have any questions about this Privacy Policy or how we use your personal information, please contact us using the details above.
What Information We Collect
We may collect and process the following information:
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Your name
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Email address
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Telephone number
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Information you provide within our contact forms, including details about your knee condition, preferred clinic and patient type
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Technical information such as your IP address, browser type and device information
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Information collected through cookies and website analytics (where applicable)
How We Use Your Information
We use your information to:
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Respond to your enquiries
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Arrange appointments and consultations
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Provide information about our services
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Improve our website and user experience
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Maintain website security
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Meet legal and regulatory obligations
We will only process your personal information where we have a lawful basis to do so under UK data protection legislation.
Contact Forms
When you complete a contact form on our website, the information you provide is used solely to respond to your enquiry and assist with arranging appointments or discussing treatment options.
We will not use your information for unsolicited marketing without your consent.
Cookies
Our website may use cookies to improve your browsing experience and help us understand how visitors use our website.
Cookies may include:
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Essential website cookies
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Website performance and analytics cookies
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Security cookies
You can control or disable cookies through your browser settings.
Google Analytics
If Google Analytics is enabled on this website, anonymous information may be collected about how visitors use the site, including pages visited, time spent on the website and general geographical location.
This information is used solely to improve the performance and usability of the website.
How We Store Your Information
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration or destruction.
Information submitted through our website is retained only for as long as necessary to deal with your enquiry or fulfil legal obligations.
Sharing Your Information
We do not sell, rent or trade your personal information.
We may share information with trusted third-party providers where necessary to operate our website or provide our services, including:
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Website hosting providers
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IT support providers
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Secure email providers
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Website analytics providers
Where required by law, we may also disclose information to regulatory authorities or legal bodies.
Your Rights
Under UK data protection legislation, you have the right to:
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Request access to your personal information
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Request correction of inaccurate information
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Request deletion of your personal information where appropriate
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Restrict or object to processing in certain circumstances
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Request transfer of your information
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Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us using the details above.
Third-Party Websites
Our website may contain links to third-party websites. Once you leave our website, we are not responsible for the privacy practices or content of external websites.
Security
We take reasonable precautions to protect the information submitted through this website. However, no internet transmission can be guaranteed to be completely secure, and any information submitted online is at your own risk.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page together with the revised effective date.
Contact
South Yorkshire Knee Clinic
Telephone: 07568 285754